HOW TO KNOW A CUSTOM
SYSTEM - OUR MISSION STATEMENT AND GUARANTEE
We at Cindycut International, Inc.
sincerely believe that true service
may only be achieved through unquestionable
business ethics that are exemplified
by our pledge to fairness, honesty and
integrity in our dealings with our customers.
We also believe if we keep the price
down and still offer the same high quality
standards as our competitors, more people
can afford to have this wonderful hair
replacement product. Many Companies
claim they are giving you a Custom System
when actually it could be a Stock piece
off a shelf. Here is a list of ways
to know if what you're getting is
truly Custom:
If they can have it to you in 2 to 3
weeks it may not be a
custom. A custom unit generally takes
21 days to manufacture in the factory
to your individual requirements. With
all the shipping overseas even a rush
order usually takes at least 4 weeks.
If it comes any sooner, the unit
could have been pre-made
before you even ordered it.
If it comes pre-cut it is not considered
a custom unit in our opinion.
The cut in must be done on your head
for the hair to look like it belongs
there. Don't let anyone tell you different.
Sure some Companies send their units
cut and ready to wear, but chances are
it won't look right on your head.
A custom unit would not be
a one cut fits all.
If they offer you 100% money back guarantee
it may not necessarily be a custom unit.
After refunding the client their money
the company wouldn't be able to reuse
a custom piece on someone else, so they
would be out the money and be in possession
of a unit that is of no use to them
or anyone else. A custom unit should
be guaranteed to be made to your exact
specifications or be replaced free.
We guarantee the quality of our Custom
Systems to meet or exceed the quality
of our competitors. We guarantee our
price to be the lowest for what we are
offering. Our Custom Systems are guaranteed
to be made to the exact specifications
of the order form or they will be exchanged
without cost penalty. Products which
are cut, worn, or used in any way may
not be accepted. There is a 25% restocking
fee on any other returned products.
All products returned after 15 days
are subject to refusal.
Our factory offers a limited 6 month
warrantee for manufacturers defect under
the 'Correct Client Usage Guide' below:
- Clean your system with a mild
pH shampoo (4.5-5.5).
- Use cream type conditioners
that do NOT contain Lanolin, polymers,
or heavy oils. (causes matting in
human hair)
- Be sure to keep the cream conditioner
OFF the base of the unit because
it can cause the base knots to soften,
then hair will fall out.
- Never brush wet hair, use a
wide tooth comb.
- Use leave on spray conditioner
also to keep the hair soft and pliable.
- Not conditioning at all will
cause dryness and tangling.
- Stay away from SD-40 alcohol
based styling aids as they tend
to dry the hair. Use corn alcohol.
- Lace Fronts, full Lace systems
or thin Poly Skin units must be
treated gently as the base is fragile
and hair falls out easily.
Therefore this material
cannot be warranted by the factory.
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OUR PRIVACY STATEMENT
Cindycut International, Inc. has
created this privacy statement in order to demonstrate
our firm commitment to our clients.
The following discloses information on gathering
and dissemination practices for our website.
Our websites registration form
requires users to give us contact information (like
their name and email address, etc) in order for
us to answer questions and/or send the user information
about our company
Our site uses an order form for
customers to request products, and services. Information
from the order form is used to send orders to our
Clients. All information we collect from our clients
is strictly confidential and is never published
or sold.
If a client wishes to be removed
from our database and not to receive future communications
or to no longer receive our service they may send
email to hair@cindycut.com
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