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Custom Ordering Instruction Guide
Size:
Size is determined
through the use of a tape template, plaster, fiberglass or foam mold.
Size can be specified in inches, however this neglects to show contour
and recession needed on unit. (Contour is the curvature of the head.
Recession is the shape of the front hairline. Both are necessary to
provide a proper custom fit and natural look to the finished piece.
See our separate sheet for instructions on making a Template or our
Educational Training Tape to help. You may also send us an old system
that fits properly to use as a template.
Base Materials:
The base material ring shows the types
of Mesh available for interior of unit, fronts, and Tape/Bonding areas.
Use “Draw Base Design” diagram on the order form to show specifically
of where you want base materials, as well as tape tab size.
Types of Hair:
Synthetic:
Grey hair is synthetic.
The factory uses a blend of Kanekalon and
Toupelon for Synthetic fibers.
Kanekalon: Warm base colors (red tones). It is coarser
and will hold the curl the best.
Toupelon: Very fine texture. Has ash (green) tones.
Yak Hair;
Yak hair is of organic origin (animal) and is most often used when human
hair is desired for grey instead of synthetic for grey. It can be treated
as human hair and will accept chemical perming or coloring.
We are now very pleased to be able to offer 3 types of human hair for
your custom made hair system-they are:
Regular Indian or
Chinese Human Hair:
This hair has gone
through an acid bath stripping most of the cuticle from the hair. This
hair has been chemically colored to match your hair sample. Remy Human Hair- Russian European Human Hair-
Finished Hair Length:
Finished hair length is from the knot to
the end of hair before curling.
No extra charge for lengths up to 6".
Long hair charges will apply to length
8" and longer. See price list.
Undervent:
Undervent is a row of hair vented into
the bottom of base along the outside perimeter. Used at the front hairline
it helps to conceal the edge of base material that is not scalloped
or made of lace. Light is 1 row, Medium is 2 rows and Heavy is 3 rows
of underventing. We do not recommend underventing on lace units, scallop
fronts, or Micro thin Poly skin (graft material) fronts. Doing this
would show too heavy of a solid line on these materials and defeat the
purpose of using that material.
Part Appearance:
Some type of hair direction must be given
on the order. This indicates to the factory how to ventilate the hair
to give it stylability. If you want a definite whorl in the crown, check
the location on order form. If you want a definite or diffused part,
check location on form. Freestyle is vented forward from the crown position,
and can be combed or parted anywhere. On the picture “Draw Hair Direction”
you may want to draw how the client wishes to comb their hair.
Density:
Many things such as base material, hair
length and type of hair/fiber used will affect the finished appearance
of Density. The Density chart shows how thick the hair will come on
the unit. Example: Medium Density is 100% thickness of a normally full
head of hair. Light Density is 80% thickness on a normally full head
of hair, etc.
Waves & Curls:
Any amount of curl can be chosen for Synthetic
hair. Human hair can only be curled at the factory. Generally curl appears
to hold well. Blondes and longer lengths do not respond well to a curl.
It may over process the hair and is not recommended. Due to many variables
(length, density, color, organic origin) each human hair reacts differently
during curling procedure. We cannot guarantee a consistent exact curl.
We give it our best try, without a guarantee of results. This is a professional
perm rod size guide:
Red/yellow
3/16"
4-5mm Afro
Blue
5/16"
6 mm
loose afro
Pink
3/8"
10-13mm
tight curl
Grey/white
7/16"
13-15mm
loose curl
Lavender
½"
18-20mm
tight wave
Peach/black
9/16"
22mm
medium wave
Orange
3/4"
25mm
light wave
Green
1"
30mm
Slight body
40mm
Straight
Color- Hair Samples:
Color may be determined by the use of a
Synthetic color ring, hair samples or a combination of both. When hair
samples are sent, check sample to see if one end is lighter than the
other. If grey has yellow tones, specify is we should match the yellow
or use white grey. Check color samples carefully, cut off any oxidized
or discolored ends. Submit ONLY the color desired, and enough to be
able to accurately see the real color.
Grey:
Specify Synthetic or YAK for grey. Always specify “total” grey percentage
to help eliminate misinterpretation or miscalculation of finished percentages.
Our grey percentage ring can assist you in determining amount of grey
to order.
If clients hair color varies significantly
all over the head, then clip samples from different areas. Place each
sample in a small zip lock bag and mark a letter on bag, i.e.; A, B,
etc. Then write the corresponding letter on correct area on order form.
Hilites:
This adds lighter tones to base color for a frosted effect. Color sample
for Hilites must be sent and will blended with base color as you specify.
Percentage of highlight and areas to be highlighted must also indicated.
Tape-Bonding Areas:
Draw on “base design” picture exactly where
you want tape tab area. State width-average is 3/4 inch. Tape tab material
must also be specified. Polyurethane (PU) is the most popular for sides
and back. It can be specified a ‘coated’ or ‘clear’. Clear Poly skin
works well as a scalloped front edge tape tab.
Ribbon may be specified on sides and back,
not on the front unless this is an integration (pull through) system.
Ribbon is used for cable weave track and sew method of attachment or
clips. Lace or micro thin
poly skin (graft) fronts or full systems give the most real looking
hairline. However these materials are very fragile and do not hold up
as well as other materials do. This is why they cannot be guaranteed
for any length of time. Client must be very gentle. Up to 6 months is
about all the client should expect from fragile materials.
If ordering a replaceable front or full
fragile unit, it is recommended that you order 2 at a time. This way
client can wear one while the repair is being done on the other.
Typically this is a lot less cost for the client than having
a whole new system made. Replaceable fronts are attached with Cindycut
Lacestik frontal tape, SoftLoc or Ultrabond. These are medical grade
adhesives applied directly to clients skin.
Miscellaneous:
Perimeter:
All meshes must be finished around the edge. Only lace and poly materials
need no finished edge. Edges maybe finished with PU, ribbon, or folded
1/8" lace (front). Be sure to specify width of tape tab area (1/4",
½", 3/4", 1", etc).
Repair:
Our repairs include hair addition, base repair, PU coat, and change
lace front (extra cost). We do not recommend repairs to full thin Poly
skin bases, full lace units or extremely aged hairpieces. When sending
in a repair, please specify on the order form ‘this is a repair’ and
include all relevant information, i.e.; hair direction, type of hair,
length, wave, density, color. To eliminate errors do not leave these
decisions up to the factory. Due to the possibility of continued hair
loss, base distortion, color changes etc., we do NOT guarantee repairs.
If upon receipt of the order we determine the unit is not repairable,
we will contact you immediately for advice.
Delivery:
Normal delivery time
for new orders is 6-8 weeks from when we receive your order. European human
hair orders take at least 8 weeks for delivery. We treat every order as
a “Rush” at no extra charge.
Repairs take about 3-5 weeks.
Pricing:
See your Cindycut Price Brochure for custom system price. There may be
additional charges for extra hair length, oversize bases and other options.
Payment is expected with order unless other arrangements are made.
Warranty:
All Cindycut custom orders are guaranteed to be made to the clients exact
specifications of the order form. If an order is incorrectly made, please
advise us of this immediately. We will take prompt action to repair or remake
it at no charge to you. If requesting a unit be remade at no charge, please
return the original order form, original mold/template, original hair samples
and incorrect hairpiece within 30 days. These items must be returned to
the factory for remake. Remakes are given first priority on orders. Note:
Life expectancy cannot be warranted on units. With proper care the average
life span is about one year (for extended wear users), and about 3-5 months
for delicate materials such as lace and micro thin poly skin.
A confirmation will be mailed to you upon receipt
of each order. Please check this confirmation carefully and advise us immediately
if any changes are to be made. It may be necessary for us to use different
terminology on your special requests for better factory communication, but
we will not make any changes to your order without your approval.
A SUPPLY OF CUSTOM ORDER
FORMS WILL BE SENT TO YOU AT NO CHARGE UPON REQUEST.
Important instructions
for filling out the order form
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1. Fill in Order form information.
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2. After the form is filled out, keep the bottom copy for your records.
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3. Send the top 3 copies, along with Template, hair samples, purchase
order and payment to;
Cindycut International
1155 W. Pioneer Blvd. Suite 103-133
Note; If you require further assistance placing
your order you may call us at 1-888-596-4247. We also offer Visual Aid Ordering Tools. There are 6 charts in all- Density, Base Materials, Base Sample designs, grey percentage, wave and curl chart & color chart. (chart prices range from $40.00 - $95.00 each) or rent the whole set for $250.00 Then return the charts when you are finished with them if you want and we will credit the amount paid toward your new hair system. So they are FREE... Enjoy your new custom hair system from Cindycut! Bald Woman Home / Hands on Hair Replacement Training Free 30 day Trial on 98 minute DVD |